Refund policy

We want you to love your purchase! If something isn't right, we're here to help.

Eligibility We accept refund and replacement requests within 30 days of delivery for items that are damaged or defective upon arrival, incorrect (wrong item sent), or lost in transit.

How to Request a Refund Email us at petalandpagesupport@gmail.com within 30 days of receiving your order. Please include your order number and a photo of the item if it's damaged or incorrect. We'll respond within 2 business days.

Refund Method Approved refunds are issued to your original payment method within 5–10 business days.

Non-Refundable Situations We're unable to offer refunds for change of mind or buyer's remorse, incorrect shipping address provided at checkout, or delays caused by customs or carrier.

Return Shipping Due to the nature of our shipping process, we do not require items to be returned. If your item qualifies, we'll issue a refund or send a replacement — no return needed.